Copy - Salon Leader
Alline Salon Group (ASG) is Regis Corporation’s largest franchisee operating three brands: Supercuts (SC), Holiday Hair (HH), and Cost Cutters (CC), with almost 400 salons in seven states. ASG employs over 2,000 licensed cosmetology professionals and is looking to grow with you!
The Salon Leader (SL) is essential to leading a great team. The SL is responsible for leading the salon operation and team members including modeling ASG’s core values to be the best while serving our clients in a friendly, and professional way.
Effectively recruiting and retaining top talent, including interviewing, and hiring to meet salon staffing requirements.
Evaluating team member performance and consistently meeting with team members, formulating, and documenting individual goals.
Modeling quality services by consulting with clients and applying the appropriate service techniques. Recommending and participating in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
Educating clients and team members about proper home hair care and recommending services and products to help the client maintain their hairstyle between salon visits.
Modeling customer service best practices by leading and inspiring the team, ensuring each client’s satisfaction, and building client loyalty.
Providing customized consultations with each client, including stating the final price before the service begins.
Completing all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, timekeeping, onboarding new team members, and scheduling appointments) promptly.
Communicating effectively and positively with all clients, team members, leadership, and the corporate support team.
Meeting or exceeding personal/salon productivity standards set by ASG.
Protecting the salon’s assets, including emphasizing, and enforcing cash handling procedures. Leading, training, and modeling all services offered at the salon.
Maintaining flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
Attending all required technical training sessions.
Joining all virtual and in-person meetings as directed by leadership.
Enforcing and modeling ASG policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).
Required Knowledge, Skills, and Abilities (KSAs)
Ability to lead the team and work as a team-player and/or independently.
Marketing yourself, the salon, and the team in the community to increase your salon clientele. Modeling exceptional communication, organization, and problem-solving skills. Providing consistent and excellent customer service skills.
Multi-tasking efficiently to complete and manage salon duties (such as store meetings, scheduling, cash management, and reporting).
Showing a willingness to learn new techniques and stay current with hair trends Leading through change and applying effective coaching abilities.
Traveling to other salon locations as needed (i.e., temporary assignments).
Maintaining full-time status and meeting the business demands.
The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.
Three (3) years of experience as a Stylist, preferred.
One (1) year of experience in a salon leadership role, preferred.
Must maintain a valid cosmetology or barber’s license.
All SLs are required to complete assigned training as determined by ASG.
*All SC SLs must have received their Hair Stylist Academy (HSA) completion certificate. Work Location
The SL role is based at an ASG (SC, HH, or CC) salon location.
What We Offer
We offer a professional work environment with growth and advancement opportunities. Competitive compensation and an industry-leading benefits package including a comprehensive Medical/Rx/Health Savings Account, Dental, Vision, and ancillary, Life Short and/or Long-Term Disability Insurance, Flexible Spending Account (Dependent and Health Care), 401(k) savings plan, and Student Loan Repayment Program. Additional lifestyle benefits include paid Vacation, flexible work schedules, an Employee Assistance Program (EAP), Holiday time off, and a Wellness program (which includes rewards for individual and team-building challenges). SLs earn up to 60% Commission on service sales and up to 15% on retail sales. SLs are also eligible for a monthly sales bonus and a profitability bonus, when eligible. ASG offers a unique, fun, hands-on environment supporting team-building activities including company events and more!
ASG is an Equal Employment Opportunity Employer and a Drug-Free Workplace.